Frequently Asked Questions
Products & Services
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We are female owned and powered!
We pride ourselves in creating and offering products that are clean, sustainable, vegan, all natural and toxic free.Each candle is meticulously handcrafted with the finest ingredients, and our scents are thoughtfully developed to transport you to extraordinary sensory experiences.
All of our fragrances are paraben and phthalate-free, and we follow strict international safety standards. -
We work with a renowned fragrance house to develop scents that elevate and even transform your environment.
Our scents are recognizable when you walk in the door and are carefully formulated to strike a perfect balance between elegance and presence. While they are designed to fill your space with delightful fragrance, they are not overpowering. We believe in creating scents that enhance your environment without overwhelming it.
Read more in the Scent Guide -
Providing proper care for your candle ensures the best burning experience and fragrance every time.
Trim the candle’s wick to 1/4” before and after every burn session and allow the candle to burn for 3 – 4 hour intervals, or until a full melt pool has formed. This will eliminate the candle wick from smoking.
Always place your candle on a heat-resistant surface and keep it away from drafts. Additionally, remember to extinguish the candle before leaving the room or going to sleep.
Read more in the Scent Guide -
Yes, we offer both smaller sample sizes of each main candle in a beautiful tin can as well as a Discovery Set that contains our entire first collection, Wanderlust.
We created these samples to be able to help you discover and explore our exquisite fragrances before committing to a full-sized candle.
Check out the samples in the Wanderlust collection
Purchase the Discovery Set here -
The burn time of our candles varies depending on the size and specific fragrance.
On average, our candles offer an approximate burn time of 40 to 50 hours. We take pride in creating candles that burn evenly and slowly, allowing you to enjoy the captivating scents for an extended period.
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Environmental, Social & Governance
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Our candles are meticulously produced with a focus on quality and sustainability.
We follow strict manufacturing processes that prioritize ethical sourcing, eco-friendly practices, and craftsmanship. From the selection of premium ingredients to the hand-pouring of each candle, we ensure that every step reflects our commitment to excellence.
Explore our products -
Absolutely! We collaborate with highly skilled and experienced perfumers who possess a deep understanding of scent composition and artistry.
Their expertise allows us to create captivating and sophisticated fragrance profiles that truly elevate our candles.
Read more in our Scent Guide -
We are committed to responsible sourcing and supporting local communities.
While we strive to source our ingredients locally whenever possible, we also prioritize the use of ethically and sustainably sourced materials from around the world. We believe in the power of global collaboration and responsible supply chains.
Read the Bohème Story -
Transparency is a core value at Boheme.
We believe in fostering trust and maintaining open lines of communication with our customers. Our governance practices are designed to ensure transparency in our operations, including ingredient sourcing, manufacturing processes, and environmental initiatives.
We are dedicated to providing our customers with the information they need to make informed choices.
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At Boheme, we embrace diversity and strive for inclusivity in all aspects of our brand.
As a female-founded and led company we are committed to creating a welcoming and inclusive environment for all our employees, customers, and partners.
We actively seek to collaborate with diverse voices and perspectives, celebrating the beauty of differences and fostering a culture of equality.
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Returns & Exchanges
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Due to the nature of our products, used candles cannot be returned or refunded.
However, if your product arrives damaged during shipment, please contact us within 7 days of delivery and provide photographic proof of the damage. We will be happy to replace or refund the damaged items.
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We offer shipping options within the United States and Canada.
For our customers in the USA, we primarily use USPS (estimated 2 – 5 business days) and FedEx Ground in some instances. Shipping costs will be calculated during the checkout process based on your location and the weight of your order.
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Once your order is processed, you will receive a tracking notification email.
Please note that the tracking information will be provided as soon as the order is processed, not shipped. You can use the tracking number provided to monitor the status and estimated delivery of your parcel.
Please keep in mind that once the package is picked up and scanned by the carrier, the shipping and delivery status is no longer within our control. -
We currently do not offer free samples with our orders.
However, we have sample sizes of each of our candles in the Wanderlust collection as well as a Discovery Set containing all 10 scented candles in handy sample sizes.
Check out the samples in the Wanderlust collection
Purchase the Discovery Set here -
All orders are processed and shipped from our facility in California.
We take great care in inspecting and packaging your products to ensure they arrive in pristine condition. Please note that it is the customer's responsibility to provide accurate and safe shipping information.
We cannot be held liable for packages lost, stolen, or missing due to incorrect or unreliable shipping addresses.